Family Hotel Serena
Andalo · Italy · 4 Stars

Family Hotel Serena

A 4-star hotel in Andalo designed for families, with a wellness centre, indoor pool, children's entertainment and proximity to Lake Molveno and the ski slopes.

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9.1 Score
112 Reviews
4★ Stars
15:00 Check-in
Area Andalo
Nearby Campo Base · 100 m
Parking Free
Wi-Fi Free
Check-in 15:00
Breakfast Italian

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Family Hotel Serena

Family Hotel Serena is a 4-star hotel in Andalo, Trentino, designed specifically for family holidays, 8.2 km from Lake Molveno.

The property offers guests free bicycles, a garden, a terrace and a common room, as well as an on-site restaurant. The wellness centre includes a sauna, Turkish bath, whirlpool tub and indoor pool, while families travelling with children can rely on entertainment staff, a mini club and dedicated play areas.

The rooms, ranging from the Single to the Junior Suite and the Suite with terrace, offer solutions for every group size, with private bathroom, air conditioning and mountain views in many room types. WiFi is free throughout the property and private parking is included at no extra cost.

Andalo is one of the best-known bases for mountain lovers in every season: in winter the ski lifts are just steps away, while in summer the trails around the Brenta and Lake Molveno become the main reference point for hiking. Small pets are allowed on request.

Family Hotel Serena
★ 9.1 · Excellent · 112 reviews

Plan your stay at Family Hotel Serena

A 4-star hotel in Andalo designed for families, with a wellness centre, indoor pool, children's entertainment and proximity to Lake Molveno and the ski slopes.

Room types

Family Hotel Serena offers a wide range of solutions, from the Single Room designed for solo travellers to the 50 sqm Suite with a garden-view terrace, including two versions of the Family Junior Suite and the Superior Family Room, both featuring flexible bed configurations with sofa bed, futon and bunk bed, useful for larger groups.

Many room types, including the Single Room, the Deluxe and the two Junior Suites, feature a private bathroom with shower, courtesy set and bathrobes, air conditioning, soundproofed walls, minibar and flat-screen TV, as well as views of the surrounding mountains. The larger family rooms, such as the Standard Family Room and the Superior, instead prioritise bed flexibility to accommodate families with children, while the Suite stands out for its independent entrance and panoramic terrace.

Single Room — Family Hotel Serena
Single Room
15 m² · Private bathroom

  • 1 single bed
  • Max 1 guest
  • Mountain view, Air conditioning, Minibar

The most compact room type in the property, designed for solo travellers. It features a private bathroom with shower, courtesy set and bathrobes, air conditioning, soundproofed walls, minibar and views of the surrounding mountains.

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Deluxe Double Room with Balcony — Family Hotel Serena
Deluxe Double Room with Balcony
21 m² · Shared bathroom

  • 1 large double bed
  • Max 2 guests
  • Balcony, Heating, Electric kettle

A 21 sqm double room with balcony, the only double room in the property to have one. Featuring an electric kettle, heating and TV, it is designed for couples who want a private outdoor space.

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Deluxe Room — Family Hotel Serena
Deluxe Room
20 m² · Private bathroom

  • 1 large double bed
  • Max 2 guests
  • Mountain view, Minibar, Soundproofing

A 20 sqm double room with private bathroom, shower, bidet and courtesy set. Furnishings are completed by a minibar, soundproofed walls, flat-screen TV and mountain views, without the balcony of the Deluxe Room with Balcony.

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Classic Triple Room — Family Hotel Serena
Classic Triple Room
20 m² · Shared bathroom

  • 1 single bed and 1 large double bed
  • Max 2 guests
  • Electric kettle, Heating, TV

A 20 sqm triple room with a single bed and a double bed, featuring an electric kettle, heating and TV. Compared to the double rooms of the same size, it offers an extra bed to accommodate a third guest.

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Standard Family Room — Family Hotel Serena
Standard Family Room
28 m² · Shared bathroom

  • 2 single beds and 1 large double bed or 1 bunk bed and 1 large double bed
  • Max 2 guests
  • Air conditioning, TV, Electric kettle

With 28 sqm and two alternative bed configurations, including a bunk bed, this family room is designed for families with children who want more flexibility compared to the standard double rooms.

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Family Junior Suite — Family Hotel Serena
Family Junior Suite
33 m² · Private bathroom

  • 2 sofa beds and 1 large double bed or 1 sofa bed and 1 large double bed and 1 futon
  • Max 2 guests
  • Mountain view, Minibar, Soundproofing

A 33 sqm Junior Suite with private bathroom, minibar and soundproofed walls, as well as mountain views. The two available bed configurations, with sofa bed and futon, make it suitable for small family groups.

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Family Junior Suite — Family Hotel Serena
Family Junior Suite
33 m² · Shared bathroom

  • 1 sofa bed and 1 large double bed and 1 futon or 2 sofa beds and 1 large double bed and 1 futon
  • Max 2 guests
  • Terrace, Private entrance, Mountain view

The second version of the Junior Suite, with a private terrace overlooking the mountains and independent entrance: the only one among the Junior Suites to offer a dedicated outdoor space.

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Superior Family Room — Family Hotel Serena
Superior Family Room
38 m² · Shared bathroom

  • 2 large double beds or 2 single beds and 1 large double bed
  • Max 4 guests
  • Balcony, Independent entrance, Air conditioning

With 38 sqm and capacity for up to 4 people, this is among the largest rooms in the property. It features an independent entrance, balcony and air conditioning, with two bed configurations to choose from.

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Is this the right hotel for you?

Yes, if...

  • Yes, if you're travelling with children: the mini club, entertainment staff, play area and children's pool are designed specifically for families.
  • Yes, if you want to relax after skiing or hiking: the wellness centre includes a sauna, Turkish bath, whirlpool tub and hammam.
  • Yes, if you're travelling with a small dog: pets under 10 kg are allowed on request, with a possible extra charge.
  • Yes, if you're looking for a convenient base for skiing and hiking: the hotel is in the most central area of Andalo, with a location score of 9.2.
  • Yes, if you want to park without worries: private parking is free and includes an electric vehicle charging station.

Maybe not, if...

  • Maybe not, if you have a medium or large dog: the property only accepts dogs weighing under 10 kg.
  • Maybe not, if you're looking for a basic, minimal property: Family Hotel Serena focuses on extensive services such as spa and entertainment, more suited to those seeking full comfort.
  • Maybe not, if you want a late check-out: departure time is set between 07:00 and 10:00.
  • Maybe not, if you're booking more than two rooms: for larger groups, the property may apply different conditions and surcharges.

Hotel facilities & services

Family Hotel Serena builds its offer around the needs of families, with a mini club, entertainment staff, babysitting service, indoor and outdoor play areas, safety gates and meals dedicated to children. There is also a children’s pool, as well as strollers available to guests.

For adults’ relaxation, the property offers a complete wellness centre with sauna, Turkish bath, whirlpool tub, hammam and massages, together with a large solarium terrace, garden and picnic area. Private parking is free and includes an electric vehicle charging station, while internet access is available throughout the property.

Also available to guests are bicycle rental, table tennis, organisation of excursions and guided tours, laundry and ironing service, luggage storage and 24-hour security with access via magnetic keys.

Great for your stay

  • Free parking
  • Parking
  • Pets allowed
  • Free WiFi
  • Restaurant
  • Non-smoking rooms
  • Spa & wellness centre
  • Facilities for disabled guests
  • Family rooms available
  • Room service

General facilities

  • Solarium terrace
  • Terrace
  • Garden
  • Bicycle rental
  • Entertainment staff
  • Hiking
  • Skiing
  • Mini club
  • Babysitting service
  • Outdoor play area
  • Indoor play area
  • Games room
  • Sauna
  • Hammam
  • Whirlpool/jacuzzi

Parking

  • Electric vehicle charging station

Food & drink

  • On-site café
  • Fruit
  • Wine/champagne
  • Special diet menus (on request)
  • Room service breakfast available
  • Bar
  • Restaurant

Media & technology

  • Internet access

Room amenities

  • Private bathroom
  • Air conditioning
  • Minibar
  • Flat-screen TV
  • Soundproofing
  • Heating

Location & what to see

Family Hotel Serena is located in the most central area of Andalo, on via Crosare, an area that guests rate 9.2 for location. The village, at just over 1000 metres above sea level in the heart of Trentino, is one of the key reference points of the Paganella plateau and retains a family-friendly character, with shops, bars and restaurants gathered around the centre.

A few steps from the hotel there are several places for lunch and dinner: the restaurant Campo Base is about 100 metres away, while Bistrot Piz Galin and Bar Pasticceria Ginepro are 250 metres away. The Parco Sportivo, with its outdoor activities, is 350 metres away. Lake Molveno, one of the most photographed bodies of water in Trentino, is about 5-8 km away, while Bolzano Airport is about 40 km away.

Andalo is one of the most well-organised bases in the Brenta Dolomites for skiing: the Paganella ski lifts are easily accessible and in winter connect the village to a large ski area. In summer the area turns into an open-air natural park, with trails leading to the Giardino delle Mele d’Oro, 10 km away, and towards the peaks of the Brenta group, dominated by Cima Brenta at 3151 metres, visible about 7 km away as the crow flies. Hiking, mountain biking and walks to Lake Molveno are the most popular activities during the warmer season.

Campo Base — Restaurant just steps from the hotel, convenient for quick lunches and dinners 100 m
Bistrot Piz Galin — Informal venue in the centre of Andalo for lunches and aperitifs 250 m
Parco Sportivo — Area with outdoor sports activities, also suitable for families 350 m
Lake Molveno — One of the most beautiful lakes in the Dolomites, a destination for walks and swimming 5 km
Cima Brenta (3151m) — Iconic peak of the Brenta group, a reference point for hikers 7 km
Giardino delle Mele d'Oro — Natural park ideal for a family day trip 10 km

What guests say about Family Hotel Serena

9.1
Excellent · 112 reviews
Staff
9.6
Comfort
9.4
Location
9.2
Cleanliness
9.5
Facilities
9.3
Value for money
8.7
Free Wi-Fi
8.3

Guests especially praise the staff (9.6) and cleanliness (9.5), followed by comfort and services well above 9. The location, rated 9.2, also convinces, while the value for money score, though solid at 8.7, remains the lowest among the categories.

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Rated 9.1 by 112 guests. Check live availability before it fills up.

Frequently asked questions

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